Use this guide to gather questions before choosing an online or in-person visit.
- Find out how the visit works.
- Check who will assess you.
- Ask what the whole bill includes.
Choose the question closest to yours
Beside the evidence
Choosing a medicine is not a health assessment
Picking an item on a medicine list does not count as having your health assessed. This is the medical boards’ guidance checked in September 2026.
Ask whether you can discuss your own concerns with the person making the care decision.
Read the prescribing guidance↗
Name the question you want answered
A useful place to pause is a clear question about your own concern. It can be as small as asking what the appointment will cover.
- What am I hoping to understand?
- What would I like explained before I agree?
- Who will answer me after the visit?