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A guide for choosing care

A reading path through gut health telehealth visits and costs.

You may want help and still feel unsure about an online visit. Take a moment to sort out the care, the claims and the cost.

Line drawing of an open laptop with speech bubbles, a question card, a cup and a small plant.

Use this guide to gather questions before choosing an online or in-person visit.

  • Find out how the visit works.
  • Check who will assess you.
  • Ask what the whole bill includes.

Choose the question closest to yours

Beside the evidence

Choosing a medicine is not a health assessment

Picking an item on a medicine list does not count as having your health assessed. This is the medical boards’ guidance checked in September 2026.

Ask whether you can discuss your own concerns with the person making the care decision.

Read the prescribing guidance

Name the question you want answered

A useful place to pause is a clear question about your own concern. It can be as small as asking what the appointment will cover.

  • What am I hoping to understand?
  • What would I like explained before I agree?
  • Who will answer me after the visit?